Privacy Policy

‍Last Updated: September 14, 2025

Welcome to TigerKicks MA (“we”, “us”, “our”). Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase through tigerkicksma.com (the “Website”). By using the Website, you agree to the practices described below.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Name
• Email address
• Postal address
• Phone number
• Payment information (e.g. credit/debit card details) – note: handled securely through third-party payment processors
• Account credentials (username, password) if you create an account

b) Non-Personal / Automatically Collected Information

• Browser type and version
• Operating system
• IP address
• Pages you view and how you navigate through the Website
• Date and time of your visit
• Referring/exit pages
• Other usage statistics

2. How We Use Your Information

We use information we collect for purposes including, but not limited to:

• To process and fulfill orders, including sending order confirmations, invoices, shipping updates.
• To manage your account, provide customer service, and respond to your inquiries.
• To improve the Website: analyze usage, perform internal research, enhance user experience.
• To send you promotional communications (if you opt in), e.g. newsletters, special offers, updates.
• To comply with legal obligations, resolve disputes, and enforce our policies.

3. Sharing Your Information

We will not sell your personal information. We may share your information in the following circumstances:

• Third-party service providers. We may share data with service providers who help with website hosting, payment processing, shipping, email services, marketing, analytics, etc. They are obligated to protect your data and only use it to provide services to us.
• Legal requirements. If required by law or court order, to respond to claims, protect safety, etc.
• Business transfers. If TigerKicks MA is involved in merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We, and our service providers, use cookies and similar technologies to:

• Remember your preferences and settings
• Understand and analyze how you use the Website
• Keep you logged in (if applicable)
• Tailor marketing and advertising

You may refuse cookies by adjusting your browser settings, but note that some parts of the Website may not function properly without cookies.

5. Security

We take reasonable steps to protect your personal data. Measures may include encryption, secure servers, restricting access to your data, etc. However, no method of transmission over the Internet, or storage, is 100% secure, and we cannot guarantee absolute security.

6. Children’s Privacy

The Website is not intended for children under 13 (or the age required by applicable jurisdiction). We do not knowingly collect personal information from children under that age. If you believe we have done so, please contact us and we will delete such information.

7. Your Rights

Depending on your location, you may have rights regarding your personal data, such as:

• Access: to request access to what information we hold about you
• Correction: to correct or update inaccurate or incomplete data
• Deletion: to ask that we delete your personal information, subject to certain exceptions
• Objection: to object to certain processing (e.g. marketing)
• Portability: to request transfer of your data to another service

To exercise these rights, please contact us using the contact details below.

8. Data Retention

We retain your personal information only as long as necessary for the purposes listed above or as required by law. When no longer needed, we will securely delete or anonymize your information.

9. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will post a notice on the Website and update the “Last Updated” date. Your continued use of the Website after changes means you accept the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, you may contact us at:

TigerKicks MA

Phone: (289) 475 5900
Email: info@tigerkicksma.com‍

Address: 10815 Bathurst St Unit 9, Richmond Hill, ON L4C 9Y2, Canada

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